Privacy Policy for NeoFit Roller
NeoFit Roller (“we”, “our”, or “us”) is firmly committed to protecting the privacy and personal data of all individuals who interact with our website, neofitroller.com (the “Site”). This Privacy Policy outlines how we collect, use, store, and disclose your personal data, and applies to all users who access or use the Site, in accordance with applicable privacy regulations, including but not limited to the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
1. Commitment to Privacy and Data Protection
We prioritize the confidentiality, integrity, and security of your personal data. Our data handling practices are designed to safeguard your rights and to maintain transparency and accountability. Whether you are visiting our website to browse or making a purchase, your privacy is of the utmost importance to us.
2. Scope of this Policy and Data Controller Responsibility
This Privacy Policy applies to any and all personal data collected through visits to neofitroller.com or interactions with our services, including email communications and customer support. NeoFit Roller is the data controller with respect to your personal data, meaning we determine the purposes and means of processing such data. You may contact us at any time at [email protected] for further clarification regarding our roles or processing activities.
3. Categories of Personal Data We Process
We may collect, use, store, and transfer different types of personal data, grouped into the following categories:
a) Usage Data – Includes data about how you interact with neofitroller.com, such as IP address, browser type, time zone setting, language preferences, pages viewed, and session duration.
b) Account Data – Includes name, billing and shipping address, email address, and phone number you provide during account registration or checkout.
c) Profile Data – Includes your preferences, purchase history, bookmark settings, and browsing behavior within the Site.
d) Communication Data – Includes records of your interactions with us via customer support, email inquiries, chat functions, or other communication channels.
e) Technical Data – Includes device type, operating system, browser information, plug-ins, internet service provider, and other system configuration details used to access neofitroller.com.
f) Transaction Data – Includes information related to purchases, such as order details, payment confirmations, delivery information, and refund or return requests.
g) Preference Data – Includes your consent preferences regarding email subscriptions, notifications, marketing communications, and expressed product interests.
4. Legal Bases for Processing Personal Data
We process your personal data only where legally permitted, under one or more of the following legal bases:
– Consent: When you have explicitly given us permission to process your data for specific purposes, such as receiving newsletters or offers.
– Contractual necessity: When processing is necessary to fulfill our contractual obligations to you, such as fulfilling, processing, and delivering your orders.
– Legitimate interests: Where the processing serves our business interests (e.g., improving services, fraud prevention, customer support) and does not override your fundamental rights.
– Legal obligation: When processing is required to comply with applicable laws or legal orders.
5. Your Data Protection Rights
In accordance with GDPR and CCPA, you have the following rights regarding your personal data:
– Right of Access: You may request access to your personal data that we hold.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your personal data, subject to legal limitations.
– Right to Restriction: You may request we restrict the processing of your data under certain conditions.
– Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format for purposes of portability.
– Right to Object: You may object to processing based on legitimate interests or direct marketing.
– Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
You can exercise these rights by contacting [email protected].
6. Security Measures
We implement a range of technical and organizational security measures to protect your data, including but not limited to:
– Data encryption in transit and at rest
– Role-based access control and authentication protocols
– Secure socket layer (SSL) protection
– Data redundancy and regular secure backups
– Ongoing staff data protection training and confidentiality agreements
Although no system is completely immune to risk, we continuously assess and mitigate risks to your data.
7. International Data Transfers
When transferring your personal data outside of the European Economic Area (EEA) or California, we implement appropriate safeguards under applicable law, such as entering into Standard Contractual Clauses approved by the European Commission or relying on adequacy decisions. All international transfers are treated with the highest level of protection and compliance.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, tax, accounting, or regulatory requirements. Retention periods vary by data category:
– Usage & Technical Data: Retained for 12 months for analytics optimization and site security
– Account & Transaction Data: Retained for 7 years to fulfill fiscal, legal, and contractual obligations
– Profile & Communication Data: Retained for up to 36 months post last interaction or per user request
– Preference Data: Retained until you withdraw consent or update preferences
9. Cookies Policy
NeoFit Roller uses cookies and similar tracking technologies to enhance the user experience on neofitroller.com. Categories of cookies we use include:
– Essential Cookies: Necessary for site functionality and user navigation
– Functional Cookies: Store user settings and preferences
– Performance Cookies: Collect anonymous analytics data for website performance optimization
– Analytics Cookies: Help us understand visitor behavior and improve our offerings
We do not use cookies for unauthorized or intrusive profiling purposes.
10. Cookie Management and Regulatory Compliance
You can control your cookie preferences at any time via your browser settings or the cookie consent banner provided on neofitroller.com. You may also withdraw previously granted consent. We comply with both GDPR and CCPA in our cookie usage and offer clear opportunities to opt-in or out of non-essential cookies.
11. Children’s Privacy
Our site and offerings are not directed to children under 13 years of age. We do not knowingly collect or process data from minors. If we become aware of data collected from a child under 13 without parental consent, we will take prompt steps to delete such information. If you believe a child has provided personal information, please email us at [email protected].
12. Policy Updates & Notifications
We may amend this Privacy Policy when necessary to comply with legal obligations or reflect changes to our processing activities. Significant changes will be communicated via notifications on neofitroller.com or through email where appropriate. Continued use of the Site after such updates constitutes your acknowledgment of the revised policy.
13. Contacting Us
For any inquiries, requests, or concerns regarding your privacy or the contents of this Privacy Policy, please contact us at:
NeoFit Roller
Email: [email protected]
Website: neofitroller.com
We are committed to maintaining full compliance with the GDPR, CCPA, and other applicable privacy frameworks. Please reach out to us with any questions or privacy-related concerns.